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Promotion of Sustainability Management

Japan Post Group will seek to realize the Japan Group Management Philosophy through the implementation of "Sustainability Management," and we will contribute to our own sustainable growth and the realization of a sustainable society through assessment from a medium-to-long-term perspective of the impact of our business environment and social issues on Group management. In "JP Vision 2025," we set ourselves the ESGtargets of contributing to the creation of a sustainable society by providing lifelong support in an era of 100-year life and supporting the development and revitalization of local communities across Japan, and committed ourselves to the implementation of Sustainability Management.

ESG Targets

(*1) Includes Scope 1 (direct emissions from our companies) and Scope 2 (emissions from the use of electricity, etc. supplied by other companies) emissions. Increases due to new businesses, including real estate business, are not included.
(*2) The achievement of these targets assumes that Japan will become carbon neutral to a considerable degree through the widespread adoption of renewable energy, etc. The Group will assist the push toward carbon neutral societies in both Japan and the rest of the world.
(*3) The figure is the percentage of management positions filled by women at the head offices of our four main Group companies. The target is the percentage as of April 1, 2031 as the results of initiatives up to the end of FY2030.
(*4) The Group will also work to improve the work environment and train human resources to boost the number of employees pursuing management and executive positions thereby increasing the number of women in management positions in locations other than our head offices.

We will aim for the Group's sustainable growth and the creation of medium- to long-term corporate value by leveraging our network of post offices to contribute to local communities through our business and address social issues such as the SDGs.

Japan Post Group
Japan Post
Japan Post Bank
Japan Post Insurance

	Vision toward 2026/3	Specific efforts (initiatives)
1. Providing lifelong support in an era of the 100-year lifespan	Maintain post office network and provide universal services Quality financial services that meet customers' needs / Safe and secure financial services Realize healthy and bountiful lifestyles (radio gymnastic exercises, health support app) Next-generation education (promotion of letter-writing, financial education)	User-friendly services utilizing digital technologies Establish foundations needed for a diverse society and lifestyles that support the era of the 100-year lifespan through establishment of daycare centers, facilities for senior citizens, and cultural facilities Enhance Mimamori (Watch-Over) and End-of-life Planning Services (elderly welfare services utilizing digital technologies) Giving our top priority to making peace of mind and safety by expanding digital services that take into account the needs of the elderly and socially disadvantaged people, etc. Provide basic protection and services for all generations Develop products in light of the social needs of the era of the 100-year lifespan Support our customers' efforts to stay healthy such as the Radio Exercise Program and health support apps
2. Supporting local communities across Japan	Maintain post office network and provide universal services Establish resilient logistics infrastructure in response to expansion of EC market Resolve local issues through provision of diverse products and services that meet needs of local communities Provide sustainable universal services through thorough low-cost operations Flow of money to regions	Support for revitalization and creation of excitement in local communities and for building communities, contribute to sustainable town development in partnership with local municipalities, such as construction of disaster-resilient buildings, with the aims of prevention and mitigation of disasters Expand comprehensive administrative work contracts from local governments, strengthen cooperation with regional financial institutions, promote integrated management of post offices and local train stations Promotion of P-DX, utilization of advanced technology Contribute to local communities and support recovery at times of disaster Flow of money to regions (Financing through investment to Regional Fund and various frameworks) Respond to financial needs that correspond to actual circumstances in the regions by strengthening regional relations functions
3. Reduction of environmental footprint	Reduce greenhouse gas emissions Promote business activities that consider reduction of regional environmental footprint Strengthen ESG investment	Reduce environmental footprint and address climate change by expanding introduction of renewable energy and environmentally responsible technologies Gradually shift to renewable energy and electricity with low carbon emission factor Promote paperless operations Promote carbon neutrality in local communities using post office network (environmentally responsible post offices, combining electric vehicles, renewable energy utilization, charging / storage facilities, CLT^*, wood biomass, solar power generation, and LED) Promote ESG investments on climate change and other environmental issues, promote investments in consideration of various international agreements
4. HR strategy	Promote work style reform from the perspective of employees Promote diversity (create an organization where diverse human resources can play active roles) Enhance labor productivity (ability and motivation)	Create a comfortable workplace (Reduce overtime work, promote telework, support balance between work and caring for children / elderly relatives or treatment of illness, realize HR schemes that accommodate environmental changes, eradicate harassment (abuse of power and sexual harassment), promote health management) Promote diversity (Awareness raising, behavioral reform, promotion of women's advancement (increase percentage of women in management roles), promote employment of senior citizens, promote employment of people with disabilities, respond to gender diversity) Human resource development (Train human resources capable of providing customer-oriented services and who will support the growth of the Japan Post Group)
5. Governance	Strengthen the governance of the Group Strengthen the management functions of branches and the frontline Manage risks of the Group as a whole	Introduction of Group CxO system Integrated management of Japan Post Holdings and Japan Post Transfer of authority to branches Reviewing governance to create an integrated management system of post offices Build a system that can promptly detect and respond to conduct risks

* CLT (Cross-laminated timber): Thick wood panels made from gluing together layers of long planks of wood at perpendicular angles to each other to give them excellent strength and insulation, curbing the generation of CO₂ compared with concrete and iron

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Promotion of Sustainability Management

ESG Targets

Vision and Specific efforts toward 2026/3

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