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Group Medium-term Management Plan

Group Medium-term Management Plan

Formulation of “JP Plan 2028” [May 2026]

Considering changes in the business environment expected to occur over the next 10 to 15 years due to factors including the declining population in Japan and the rapid progress of digitalization, Japan Post Group formulated a new Medium-term Management Plan, “JP Plan 2028 Achievement of Sustainable Development and Growth of Japan Post Group Network,” covering the period from FY2026 to FY2028.
In this plan, our long-term vision is to divide our co-creation platform that supports customers and local communities into three functions (comprehensive logistics, comprehensive financial, and lifestyle support) and deepen them while aiming to create greater appeal and value as the Japan Post Group than ever before by providing Group-wide services combining the real estate business and these three platforms.
Given the current situation in which the postal service and post office network, which is the foundation supporting our three platforms, face challenges in providing sustainable universal service due to a significant decline in mail volume and fewer visitors to post office counters, the vision of this new Medium-term Management Plan as the first step toward our desired state is to simultaneously ensure the sustainability of universal service and achieve growth in new business areas and other fields.