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Anti-Corruption Initiatives

Anti-Corruption Initiatives

The Japan Post Group supports the aims of the United Nations Global Compact, and as the Group’s representative, Japan Post Holdings Co., Ltd. has participated in the Global Compact since 2008. In keeping with the Ten Principles in the areas of human rights, labour, environment and anti-corruption, the Japan Post Group has worked to prevent practices involving the improper provision or receipt of benefits (including monetary and non-monetary benefits) through the use of organizational or operational power and authority or superior status, such as bribery as well as bid rigging, cartels, abuse of superior position and money laundering. When serious violations occur, they are reported to the Board of Directors.
Specific implementation items to promote compliance are defined as “compliance items,” and specific compliance items have been designated for anti-corruption.

Please refer to the following page for information about the Group’s compliance structure.


To ensure that all officers and employees (including temporary employees and other staff) place an importance on compliance with carrying out their work, we have prepared a Compliance Manual laying out details of the compliance items, and a Compliance Handbook that describes the key points of the manual. The manual and handbook are made easily available to officers and employees. In addition to preventing corruption, we also work to educate officers and employees to prevent other misconduct such as conflict-of-interest transactions, insider trading and transactions with antisocial forces.
The Group also conducts a range of training activities including group training, the use of DVDs and e-learning to facilitate understanding of laws, regulations and other requirements, and to raise awareness of compliance.


Preventing Bribery

In keeping with the aims of the United Nations Global Compact, the Japan Post Group has made officers and employees aware that under no circumstances, whether in Japan or overseas, shall we engage in “acts of offering or promising money, goods or other benefits to public officials, business partners or other parties with the improper intent of gaining an undue business advantage,” or “acts of demanding or receiving money, goods or other benefits with the improper intent of gaining unjust benefit.”

To thoroughly enforce anti-corruption efforts, the Japan Post Group has established an Anti-Corruption Policy and conducts compliance training based on laws, regulations, various rules and internal regulations for officers and employees each year.

Japan Post Group Anti-Corruption Policy

  1. 1.
    Compliance with laws and regulations
    The officers and employees of the Japan Post Group will comply with anti-corruption laws and regulations in Japan and relevant countries and regions.
  2. 2.
    Prohibition on offering bribes
    The officers and employees of the Japan Post Group will not engage in acts of offering or promising money, goods or other benefits to public officials, business partners or other parties with the improper intent of gaining an undue business advantage.
  3. 3.
    Prohibition on acceptance of bribes
    The officers and employees of the Japan Post Group will not engage in acts of demanding or receiving money, goods or other benefits with the improper intent of gaining unjust benefit.

Requests for Business Partners

When engaged in activities to procure goods and services required for business purposes, we ask suppliers and outside contractors to state their compliance with the Japan Post Group CSR Procurement Guidelines in written agreements, and to ban conduct including corruption, bribery, abuse of a superior position, the improper granting or receipt of benefits, and anti-competitive practices.

Please refer to the following page to learn about the Japan Post Group CSR Procurement Guidelines.

Whistleblowing and Consultation System

For the prevention or early detection and resolution of actual or suspected compliance violations including bribery and corruption, internal reporting hotlines that field internal reports or consultations from officers and employees have been set up in the compliance management departments of each Group company and through outside law firms. In addition, in light of recent issues that relate to the solicitation of financial products, we have also set up an internal reporting hotline specifically for financial sales at an outside law firm.
The Japan Post Group carefully examines the contents of received reports, conducts investigations as necessary, and when conduct is deemed to constitute a compliance violation, we take swift corrective actions and measures to prevent recurrences.

Please refer to the following page for information about our internal reporting system.

Whistleblowing System for external parties

The Japan Post Group also accepts reports from the employees of parties the Group contracts, such as simple post office consignees and package collection consignees. These reports are treated the same way as reports from Group employees.

Data on Corrupt Practices

Please refer to the following page for data on corrupt practices.