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Sustainability Management

The Japan Post Group has 24,000 post offices, a nationwide delivery network, 400,000 employees, and a vast amount of financial assets entrusted to it by its customers. It is our social responsibility as a company to apply these resources toward helping solve social and environmental issues under proper governance. It is also the foundation of the Group's existence to have vibrant local communities and a society where a wide variety of customers, from children to the elderly, can enjoy their lives. There is also a greater risk of losing stakeholder support if our efforts in this regard are insufficient. On the other hand, the Group can increase its corporate value by addressing such issues as quickly as possible. We will continue to manage our business with an awareness of these two aspects of sustainability: contributing to the creation of a sustainable society and achieving sustainable growth and development as a company.
In these initiatives, we need to take a long-term perspective, envision the company we wish to be, and be flexible in our thinking. In the last fiscal year, we established a new Sustainability Committee to discuss important ESG issues with the participation of executive officers responsible for such management issues at each Group company. The thinking behind reducing greenhouse gas emissions and the policy for increasing the ratio of women in management roles embedded in the Medium-Term Management Plan were also decided within this framework. Going forward, we will continue to accurately track progress of milestones to achieve our goals, while also addressing other issues.
The Group has set a goal of reducing greenhouse gas emissions by 46% by fiscal year ending March 31, 2031 and becoming carbon neutral by 2050. Yet there are prerequisites to achieving these goals. Japan as a country must make progress in the diffusion of renewable energy and other forms of energy and smoothly switch to electricity with a low carbon emission factor. At the same time, for our part as the Japan Post Group with its many resources, we must not wait passively but proactively promote initiatives that will encourage a transformation toward carbon neutrality in society and the economy. To cite a few examples, we will build a charging infrastructure for EVs (electric vehicles) at post offices for use by local businesses and customers, install solar power generation equipment and so forth, to promote the transition to a carbon-neutral society in regional areas and improve resilience in the event of disasters. In addition, Japan Post Bank and Japan Post Insurance will allocate a portion of their portfolios toward the renewable energy field.
To make these efforts more effective, the Japan Post Group will become a more open corporate group, and as a "co-creation platform" supporting local communities and customers, it will boldly take on various challenges by utilizing its resources and collaborating with various likeminded entities.
Promotion of Sustainability Management
- ESG Targets
- Vision and Specific efforts toward 2026/3
- Efforts to prevent corruption (Japanese only)
- Health management initiatives (Japanese only)
Participation in Initiatives
- Participation in the UN Global Compact
- Universal Postal Union (UPU) Initiatives for achieving sustainable development
- Expression of Support for the TCFD Recommendations
- Support for Cool Choice
- Participation to the Package-Drop Service Conference
- Participation in the Chiho Sosei SDGs Kan-min-renkei Platform (public-private platform for pursuing regional revitalization and SDGs)