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ESG Data(Social)

Compiled on this page are ESG-related data from the Japan Post Group.

Environmental Social Governance

Employment Data

Number of Employees, Ratio of Non-Regular Employees, Number of Newly Hired Employees and New Graduate Retention Rate and Turnover Rate

At Japan Post Group, we have more than 400,000 employees in Japan, aiming to work close to customers and local communities and provide them with products and services that support their lifestyles via our nationwide network of approximately 24,000 post offices. We also aim to promote local employment and thereby contribute to developing and revitalizing local economies.
One of our material issues relating to sustainability is to respect the human rights of all people involved in our business activities, ensure a safe and comfortable working environment, and build a workplace where employees can work with "pride and fulfillment". Thus, we will strive to ensure decent work.

1. Number of Employees and Ratio of Non-Regular Employees (As of March 31 of Each Year)

Number of regular employees (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 158,927 154,982 150,903 147,884 145,026
Women 54,483 53,343 52,206 52,216 53,522
Total 213,410 208,325 203,109 200,100 198,548
Japan Post Holdings Men 1,043 812 844 565 574
Women 951 673 689 670 687
Total 1,994 1,485 1,533 1,235 1,261
Japan Post Men 146,774 132,773 129,648 127,645 125,367
Women 44,928 43,177 42,156 42,316 43,555
Total 191,702 175,950 171,804 169,961 168,922
Japan Post Bank Men 6,963 6,638 6,323 6,027 5,767
Women 5,206 5,104 5,022 4,925 4,892
Total 12,169 11,742 11,345 10,952 10,659
Japan Post Insurance Men 4,147 14,759 14,088 13,647 13,318
Women 3,398 4,389 4,339 4,305 4,388
Total 7,545 19,148 18,427 17,952 17,706

Number of non-regular employees (※1) (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 88,479 83,330 81,992 80,049 76,884
Women 87,463 82,589 81,275 80,091 76,885
Total 175,942 165,919 163,267 160,140 153,769
Japan Post Holdings Men 744 141 118 69 79
Women 1,557 216 184 154 140
Total 2,301 357 302 223 219
Japan Post Men 86,466 81,377 80,186 78,342 75,075
Women 81,713 78,468 77,625 76,837 73,994
Total 168,179 159,845 157,811 155,179 149,069
Japan Post Bank (※2) Men 657 596 535 549 588
Women 2,656 2,360 2,091 1,885 1,741
Total 3,313 2,956 2,626 2,434 2,329
Japan Post Insurance Men 612 1,216 1,153 1,089 1,142
Women 1,537 1,545 1,375 1,215 1,010
Total 2,149 2,761 2,528 2,304 2,152

Ratio of non-regular employees

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 35.8% 35.0% 35.2% 35.1% 34.6%
Women 61.6% 60.8% 60.9% 60.5% 59.0%
Total 45.2% 44.3% 44.6% 44.5% 43.6%
Japan Post Holdings Men 41.6% 14.8% 12.3% 10.9% 12.1%
Women 62.1% 24.3% 21.1% 18.7% 16.9%
Total 53.6% 19.4% 16.5% 15.3% 14.8%
Japan Post Men 37.1% 38.0% 38.2% 38.0% 37.5%
Women 64.5% 64.5% 64.8% 64.5% 62.9%
Total 46.7% 47.6% 47.9% 47.7% 46.9%
Japan Post Bank （※2） Men 8.6% 8.2% 7.8% 8.3% 9.3%
Women 33.8% 31.6% 29.4% 27.7% 26.2%
Total 21.4% 20.1% 18.8% 18.2% 17.9%
Japan Post Insurance Men 12.9% 7.6% 7.6% 7.4% 7.9%
Women 31.1% 26.0% 24.1% 22.0% 18.7%
Total 22.2% 12.6% 12.1% 11.4% 10.8%
  1. The number of non-regular employees indicates the headcount of employees who were hired in the fiscal year ended March of each year.
  2. The number and ratio of full-time employees by nationality (FY2025)
    Japan: 198,451（99.95％）, China: 40 (0.02%), Korea: 30 (0.02%), Other: 27 (0.01%);
    of which number and ratio of managers:
    Japan: 29,663 (99.98%), China: 4 (0.01%), Korea: 1 (0.003%), Other: 1 (0.003%)
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2．Number of employees by region(Regular employees + Non-regular employees) (As of March 31 of Each Year) (※)

(Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Hokkaido 19,762 19,366 18,916 18,595 17,944
Tohoku 28,223 27,556 27,160 26,783 26,201
Kanto 54,434 52,410 51,296 50,383 49,208
Tokyo 55,254 51,385 50,151 49,249 48,457
Minami (South) Kanto 26,646 25,987 25,308 24,773 24,043
Shinetsu 13,737 13,325 13,112 12,835 12,485
Hokuriku 9,774 9,409 9,200 9,031 8,684
Tokai 41,595 40,023 38,795 37,912 37,047
Kinki 61,959 59,420 58,205 57,386 56,111
Chugoku 23,640 22,718 22,348 22,018 21,594
Shikoku 12,958 12,538 12,222 11,980 11,629
Kyushu 37,659 36,457 36,047 35,721 35,362
Okinawa 3,711 3,650 3,616 3,574 3,552
  1. The number of non-regular employees indicates the headcount of employees who were hired in the fiscal year ended March of each year.
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3. Number of Newly Hired Employees・Mid-career employees(× Ratio)

New graduates (Persons)

FY2021 FY2018 FY2023 FY2024 FY2025
Japan Post Group Men 522 657 802 832 1,055
Women 1,157 923 876 944 1,585
Total 1,679 1,580 1,678 1,776 2,640
Japan Post Holdings Men 7 10 11 48 33
Women 7 7 12 35 36
Total 14 17 23 83 69
Japan Post Men 402 492 481 555 720
Women 988 746 674 787 1,377
Total 1,390 1,238 1,155 1,342 2,097
Japan Post Bank Men 53 65 70 48 90
Women 94 76 71 62 91
Total 147 141 141 110 181
Japan Post Insurance Men 60 90 240 181 212
Women 68 94 119 60 81
Total 128 184 359 241 293

Mid-career employees (Persons)

FY2021 FY2018 FY2023 FY2024 FY2025
Japan Post Group Men 110 92 280 828 923
Women 75 82 128 476 841
Total 185 174 408 1,304 1,764
Japan Post Holdings Men 14 18 23 26 34
Women 59 58 60 87 74
Total 73 76 83 113 108
Japan Post Men 49 41 206 593 535
Women 4 10 44 313 591
Total 53 51 250 906 1,126
Japan Post Bank Men 33 10 8 8 13
Women 12 7 2 2 8
Total 45 17 10 10 21
Japan Post Insurance Men 14 23 43 201 341
Women 0 7 22 74 168
Total 14 30 65 275 509

Number of employees who were promoted to regular employees (Persons)

FY2021 FY2018 FY2023 FY2024 FY2025
Japan Post Group Men 1,656 2,132 2,136 2,387 2,543
Women 522 689 594 852 1,170
Total 2,178 2,821 2,730 3,239 3,713
Japan Post Holdings Men 0 0 1 0 1
Women 3 3 2 1 2
Total 3 3 3 1 3
Japan Post Men 1,644 2,122 2,121 2,370 2,533
Women 422 606 525 818 1,090
Total 2,066 2,728 2,646 3,188 3,623
Japan Post Bank Men 9 7 10 4 6
Women 70 61 51 32 61
Total 79 68 61 36 67
Japan Post Insurance Men 3 3 4 13 3
Women 27 19 16 1 17
Total 30 22 20 14 20

Ratio of Mid-career employees (※)

FY2021 FY2018 FY2023 FY2024 FY2025
Japan Post Group Men 77.2% 77.2% 75.1% 79.4% 76.7%
Women 34.1% 45.5% 45.2% 58.5% 55.9%
Total 58.5% 65.5% 65.2% 71.9% 67.5%
Japan Post Holdings Men 66.7% 64.3% 68.6% 35.1% 51.5%
Women 89.9% 89.7% 83.8% 71.5% 67.9%
Total 84.4% 82.3% 78.9% 57.9% 61.7%
Japan Post Men 80.8% 81.5% 82.9% 84.2% 81.0%
Women 36.4% 45.2% 45.8% 59.0% 55.0%
Total 60.4% 69.2% 71.5% 75.3% 69.4%
Japan Post Bank Men 44.2% 20.7% 20.5% 20.0% 17.4%
Women 46.6% 47.2% 42.7% 35.4% 43.1%
Total 45.8% 37.6% 33.5% 29.5% 32.7%
Japan Post Insurance Men 22.1% 22.4% 16.4% 54.2% 61.9%
Women 28.4% 21.7% 24.2% 55.6% 69.5%
Total 25.6% 22.0% 19.1% 54.5% 64.4%
  1. Percentage of the number of mid-career hires and the number of full-time employees hired during each fiscal year as full-time employees.
Item Japan Post Holdings Japan Post Japan Post Bank Japan Post Insurance (※2)
Percentage of management employees at the head office that are mid-career hires (※1)
(As of April 1, 2026)		 19.8% 8.9% 15.1% 28.6%
  1. Mid-career hires are people recruited as regular employees on or after October 1, 2007 and assigned to the head office.
  2. People who were non-regular employees on April 1, 2026 are excluded.
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4. New Graduate Retention Rate (※)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Number of employees remaining in service (Regular employees) 3,610 3,384 1,337 1,285 1,397
New graduate retention rate (%) 79.7% 80.0% 79.6% 81.3% 83.3%
Japan Post Holdings Number of employees remaining in service (Regular employees) 19 21 13 14 22
New graduate retention rate (%) 51.4% 72.4% 92.9% 82.4% 95.7%
Japan Post Number of employees remaining in service (Regular employees) 3,161 2,987 1,089 995 953
New graduate retention rate (%) 78.7% 79.3% 78.3% 80.4% 82.5%
Japan Post Bank Number of employees remaining in service (Regular employees) 220 197 126 123 127
New graduate retention rate (%) 94.0% 85.7% 85.7% 87.2% 90.1%
Japan Post Insurance Number of employees remaining in service (Regular employees) 210 179 109 153 295
New graduate retention rate (%) 86.8% 87.3% 85.2% 83.2% 82.2%
  1. Number and ratio of employees who joined each company as new graduates and have been working for the company for three years continuously as of the end of each fiscal year (March 31)
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5. Turnover Rate

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Total employee turnover (Persons) - 9,626 9,965 9,055 9,713
Overall turnover rate (%) - 4.4% 4.7% 4.3% 4.7%
Voluntary turnover rate (%) - 4.4% 4.6% 4.3% 4.6%
Japan Post Holdings Total employee turnover (Persons) - 519 92 111 158
Overall turnover rate (%) - 24.4% 5.7% 6.2% 8.1%
Voluntary turnover rate (%) - 24.4% 5.7% 6.2% 8.1%
Japan Post Total employee turnover (Persons) - 8,265 8,794 7,923 8,419
Overall turnover rate (%) - 4.2% 4.7% 4.3% 4.6%
Voluntary turnover rate (%) - 4.2% 4.6% 4.3% 4.6%
Japan Post Bank Total employee turnover (Persons) 434 495 584 521 547
Overall turnover rate (%) 3.5% 4.0% 4.8% 4.5% 4.8%
Voluntary turnover rate (%) - 4.0% 4.8% 4.5% 4.8%
Japan Post Insurance Total employee turnover (Persons) 280 347 496 500 589
Overall turnover rate (%) 3.6% 4.5% 4.7% 4.3% 4.7%
Voluntary turnover rate (%) - 4.5% 4.7% 4.3% 4.7%
  1. Turnover rate of full-time employees.
  2. Includes employees seconded to other companies, but does not include those seconded from other companies.
  3. Voluntary turnover rate refers to the percentage of employees who leave their jobs for personal reasons, retirement age, early retirement, or other such reasons.
  4. The figure for FY2022 includes employees who left their jobs due to from Japan Post Holdings' transfer of ownership of Kanpo-no-Yado hotels and Teishin Hospital.
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Childcare Leave, Family Care Leave and Reduction of Overtime Work

At Japan Post Group, many employees, both men and women, achieve a good balance between work and childcare/nursing care by utilizing support programs for promoting work-life balance.
We are also working to establish programs and a workplace climate that provides employees with diverse workstyle options to choose from according to their life stage.
In addition, each company of Japan Post Group strives to ensure appropriate management of working hours at each workplace and takes a variety of initiatives to reduce overtime work, including operational efficiency improvement.

1. Acquisition of Childcare Leave and Family Care Leave (※)

Number of employees who took childcare leave (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 2,425 2,025 2,433 2,004 2,003
Women 1,716 1,400 1,545 1,352 1,333
Total 4,141 3,425 3,978 3,356 3,336
Japan Post Holdings Men 11 11 11 8 10
Women 34 22 29 12 17
Total 45 33 40 20 27
Japan Post Men 2,134 1,715 2,065 1,685 1,631
Women 1,320 1,000 1,128 1,009 997
Total 3,454 2,715 3,193 2,694 2,628
Japan Post Bank Men 165 137 151 148 130
Women 188 218 203 193 174
Total 353 355 354 341 304
Japan Post Insurance Men 115 162 206 178 232
Women 174 160 185 161 145
Total 289 322 391 339 377

Number of employees who took partial childcare leave (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 117 151 149 192 226
Women 3,232 3,431 3,733 4,096 4,425
Total 3,349 3,582 3,882 4,288 4,651
Japan Post Holdings Men 3 3 4 4 2
Women 89 71 86 90 87
Total 92 74 90 94 89
Japan Post Men 84 109 93 128 146
Women 2,181 2,297 2,519 2,783 2,990
Total 2,255 2,406 2,612 2,911 3,136
Japan Post Bank Men 12 11 13 18 22
Women 498 529 536 606 645
Total 510 540 549 624 667
Japan Post Insurance Men 18 28 39 42 56
Women 464 534 592 617 703
Total 482 562 631 659 759

Number of employees who took family care leave (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 119 124 119 185 199
Women 106 118 133 163 183
Total 225 242 252 348 382
Japan Post Holdings Men 2 0 0 0 0
Women 2 1 3 3 4
Total 4 1 3 3 4
Japan Post Men 109 106 96 166 169
Women 88 86 90 127 138
Total 197 192 186 293 307
Japan Post Bank Men 4 13 18 13 19
Women 13 25 31 22 27
Total 17 38 49 35 46
Japan Post Insurance Men 4 5 5 6 11
Women 3 6 9 11 14
Total 7 11 14 17 25

Number of employees who took partial family care leave (Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Men 42 31 35 62 72
Women 50 64 68 88 117
Total 92 95 103 150 189
Japan Post Holdings Men 0 0 0 0 0
Women 3 1 0 2 3
Total 3 1 0 2 3
Japan Post Men 34 24 24 50 62
Women 33 42 45 64 81
Total 67 66 69 114 143
Japan Post Bank Men 4 3 9 10 7
Women 11 14 13 16 20
Total 15 17 22 26 27
Japan Post Insurance Men 4 4 2 2 3
Women 3 7 10 6 13
Total 7 11 12 8 16
  1. Number of regular employees who took the leave
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2. Reduction of Overtime Work ※

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Average monthly overtime hours (Regular employees) 9.9 13.0 13.0 12.6 12.2
Initiatives for reducing overtime work Introduction of no overtime days and reflection of overtime hours in the personnel evaluation of managers
Japan Post Holdings Average monthly overtime hours (Regular employees) 13.8 15.7 17.6 15.0 13.4
Japan Post 11.8 14.2 14.2 13.6 13.0
Japan Post Bank 5.8 6.2 6.4 6.7 6.3
Japan Post Insurance 6.3 4.7 5.6 7.1 7.8
  1. Average monthly overtime hours are calculated on a year-by-year basis.For general employees.
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Workplace Injuries and Illnesses

To prevent workplace injuries and illnesses, we strive to raise the safety awareness of each employee and create a safe workplace environment where they can work with a sense of security.

1. Workplace Injuries and Illnesses

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group Annual thousand employee rate ※ 4.99 5.17 5.27 5.75 6.30
Japan Post Holdings 6.77 12.27 0.50 1.84 0.64
Japan Post 5.28 5.54 5.72 6.20 6.75
Japan Post Bank 0.37 0.46 0.61 0.92 1.10
Japan Post Insurance 0.60 1.92 1.81 2.17 2.85
  1. Annual thousand employee rate is the number of employees missing work (one day or more absent from work) per 1,000 workers per year, and is expressed using the following formula.
    Annual thousand employee rate = (number of injuries and deaths per year ÷ average number of workers per year) × 1,000
    The annual rate of injuries and deaths per thousand employees by business type (absent from work four days or more) in 2025 based on the Report on Worker Injuries and Deaths by the Ministry of Health, Labour and Welfare and the Labour Force Survey by the Ministry of Internal Affairs and Communications is 6.8 in the transportation industry and 0.6 in the financial industry.

2. Workplace injury reduction target (FY2026) 
Japan Post Group: 6.30 (annual thousand employee rate)or less
Achievement deadline: April 1, 2026 - March 31, 2027

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Ratio of Female Managers, Ratio of Female Officers, Paid Leave Acquisition Rate and Other Data

Proportion of women in all new graduates hired as regular employees

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Holdings 50.0% 41.2% 52.2% 42.2% 52.2%
Japan Post 71.1% 60.3% 58.4% 58.6% 65.7%
Japan Post Bank 63.9% 53.9% 50.4% 56.4% 50.3%
Japan Post Insurance 53.1% 51.1% 33.1% 24.9% 27.6%

Proportion of women in all regular employees

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Holdings 49.1% 45.4% 47.3% 55.1% 56.3%
Japan Post 24.7% 24.7% 24.8% 25.5% 26.4%
Japan Post Bank 43.3% 43.9% 44.5% 45.4% 46.3%
Japan Post Insurance 22.7% 23.2% 23.6% 24.2% 25.0%

Average duration of service for male and female regular employees

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Holdings Men 21.6years 22.0years 22.3years 20.4years 20.4years
Women 14.3years 14.2years 14.3years 12.8years 12.8years
Japan Post Men 20.8years 21.4years 21.5years 21.5years 21.4years
Women 15.2years 16.2years 16.7years 16.8years 16.6years
Japan Post Bank Men 22.6years 23.5years 23.6years 24.0years 24.0years
Women 16.0years 16.8years 17.0years 17.5years 17.6years
Japan Post Insurance Men 19.7years 19.6years 19.7years 19.8years 19.5years
Women 12.3years 13.8years 14.3years 14.6years 14.7years

Proportion of women in executive officers

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 13.5% 13.4% 19.8% 20.6% 18.5%
Japan Post Holdings 11.9% 10.8% 20.0% 17.4% 15.6%
Japan Post 16.0% 12.5% 16.9% 18.6% 16.4%
Japan Post Bank 13.8% 16.2% 19.4% 21.1% 22.9%
Japan Post Insurance 11.1% 14.7% 25.0% 28.1% 21.1%

Proportion of women in management positions ※

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 9.2% 9.4% 9.7% 10.0% 10.5%
Japan Post Holdings 10.4% 12.7% 13.0% 17.3% 17.8%
Japan Post 8.6% 8.7% 8.9% 9.1% 9.5%
Japan Post Bank 16.6% 17.5% 18.4% 19.8% 20.8%
Japan Post Insurance 9.1% 10.2% 9.8% 9.9% 10.6%

Proportion of women in management positions of head office ※

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 14.3% 15.2% 16.2% 18.0% 18.1%
Japan Post Holdings 9.0% 10.0% 10.8% 13.2% 13.0%
Japan Post 12.2% 12.0% 14.0% 16.4% 14.2%
Japan Post Bank 17.6% 17.8% 19.1% 21.3% 21.1%
Japan Post Insurance 13.9% 15.5% 15.0% 15.0% 17.7%
  1. Figures as of April 1 of the following fiscal year.

Other Numerical Data on Workstyles

Item Japan Post Japan Post Bank Japan Post Insurance Japan Post Holdings
Paid leave acquisition rate of regular employees (FY2025) 95.9% 96.2% 93.8% 81.5%
Number of male and female regular employees who changed their courses ※2
(As of April 1, 2026)		 Men 2,509 10 10 0
Women 1,551 32 30 2
  1. Course change: In principle, employees are not allowed to change their courses (job types) that were determined when they were recruited. From the perspective of responding to changes in employees' employment-related needs and their willingness to take on challenges, this program permits employees to change their job type in comprehensive consideration of their work experience at the company, aptitude and other factors. (The course change to senior employees after raising the retirement age to 65 years old is not taken into account.)
    Results are calculated for course change to regional managerial positions and career-track positions through open recruitment.
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Data on health and productivity management initiatives

With an awareness that mental and physical health is important for each and every employee to fully demonstrate his or her abilities and to work vigorously, we have built the Japan Post Group Health Management Promotion System. Under this system, the presidents of the four Group companies are responsible for promoting health management. We work on measures to maintain and promote health, such as curbing long working hours, health guidance to prevent and improve lifestyle-related diseases, and mental health care.
In May 2022, we established the "Japan Post Group Declaration on Health" to promote Group-wide health management.

Percentage of high-risk employees (※1)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 1.1% 1.1% 1.2% 1.2% 1.3%
Japan Post Holdings 0.9% 0.5% 0.3% 0.3% 0.6%
Japan Post 1.2% 1.1% 1.2% 1.2% 1.4%
Japan Post Bank 0.9% 0.6% 0.9% 1.0% 1.1%
Japan Post Insurance 0.7% 0.8% 0.9% 1.1% 1.1%

Specific health guidance escape rate (※2)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 21.9% 23.3% 21.8% 21.0% 23.6%
Japan Post Holdings 24.9% 22.8% 28.8% 20.3% 23.0%
Japan Post 21.7% 23.2% 21.7% 21.1% 23.8%
Japan Post Bank 23.7% 25.1% 25.2% 21.2% 23.0%
Japan Post Insurance 24.7% 24.0% 20.3% 18.7% 21.9%
  1. High-risk employees: Employees who require urgent or immediate medical attention.
  2. Specific health guidance escape rate: Percentage of employees who were subject to specific health guidance (for metabolic syndrome, etc.) in the previous fiscal year who were not subject to specific health guidance the following year.

Absence rate (※)

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group 0.8% 1.0% 1.0% 1.0% 1.0%
Japan Post Holdings 1.1% 1.4% 0.9% 1.4% 1.4%
Japan Post 0.7% 1.0% 0.9% 1.0% 1.0%
Japan Post Bank 1.1% 1.2% 1.3% 1.3% 1.3%
Japan Post Insurance 1.4% 1.6% 1.2% 1.2% 1.5%
  • Total days lost due to absence / total number of working days
  1. Japan Post Holdings received an independent third-party verification of its absence rate for fiscal years 2022 through 2024.
    Verification report PDF（FY2024）別ウィンドウでPDFを表示［PDF：1,207kbyte］

Percentage of employees absent for 30 days or more due to mental health problems

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group - - 1.3% 1.3% 1.4%
Japan Post Holdings - - 1.5% 3.2% 3.0%
Japan Post - - 1.2% 1.2% 1.3%
Japan Post Bank - - 2.5% 2.3% 2.3%
Japan Post Insurance - - 2.1% 2.1% 2.2%

Absenteeism ※1

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group - - 4.0 4.1 4.4
Japan Post Holdings - - 4.3 7.2 7.0
Japan Post - - 3.7 3.8 4.1
Japan Post Bank - - 6.9 6.4 6.9
Japan Post Insurance - - 6.0 6.7 6.8
  • Target: Lower than 100% of the previous year's figure ※2
  • ※1 The annual number of days absent from work per employee due to injury and illness
  • ※2 Set in FY2025 as a target for health management initiatives

Presenteeism ※1

FY2021 FY2022 FY2023 FY2024 FY2025
Japan Post Group - - 10.7% 10.0% 9.1%
Japan Post Holdings - - 11.8% 13.4% 14.5%
Japan Post - - 10.7% 10.0% 9.0%
Japan Post Bank - - 10.7% 10.3% 9.3%
Japan Post Insurance - - 11.1% 10.4% 9.3%
  • Target: Lower than 100% of the previous year's figure ※2
  • ※1 A percentage of employees who feel that their work efficiency or productivity has declined to below 90% capacity
  • ※2 Set in FY2025 as a target for health management initiatives
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Implementation of Transportation Safety Training

The following is the status of transportation-related safety training conducted by Japan Post.

(Persons)

FY2021 FY2022 FY2023 FY2024 FY2025
Headquarter safety management training 14 14 14 18 17
Branch office training for driving safety instructors etc. 25 26 50 74 47
Branch office safety section manager and professional training 63 67 17 52 27
Skill trained for operations managers etc. 1,923 1,765 1,977 1,746 ー(※)
  • Note:Due to the revocation of our license for the General Freight Motor Carrier Business resulting from deficiencies in our roll‑call procedures, we currently do not have a designated operations manager and therefore are not conducting these procedures.
    In accordance with recent legislative amendments, our personnel have completed the Safety Manager Training Program required for light motor vehicle freight transport businesses.
  1. In addition to the above, we conduct training for managers and new hires at branch offices and post offices as needed.
  2. Information on transportation safety management is available on the Japan Post page.
    https://www.post.japanpost.jp/about/ts_management.html (Japanese only)
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