Health Management Initiatives of the Japan Post Group

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With the understanding that physical and mental health is important for individual employees to fully exercise their abilities and work with vitality, the Japan Post Group built the Japan Post Group Health Management Promotion System and is taking measures for maintaining and improving health, including reducing long work hours, health guidance toward prevention of lifestyle diseases, and mental health care.

In May 2022, Presidents of four Group companies established the Japan Post Group Declaration on Health to jointly promote health management.

Japan Post Group Declaration on Health

The Japan Post Group believes that the foundation of our management lies first and foremost in the physical and mental well-being of our employees in order to realize our Management Philosophy, which aims for the happiness of our customers and employees. The employees will personally maintain and enhance their "healthy minds and bodies" and we will work to build work environments that support such endeavors. Furthermore, each individual employee will take full advantage of their skills and work energetically and, in turn, aim to realize the happiness of the customers.

May 2022
Japan Post Group

Japan Post Group Health White Paper 2023 (Japanese) ［PDF:2,447KB］

With Presidents of four Group companies as the Chief Health Management Promotion Officiers, the Health Management Promotion Project team leads the promotion of health management of the Japan Post Group while working with industrial health staff, the Japan Post Mutual Aid Association, internal Health and Safety Committee and other organizations.
Health conditions of Group employees and specific health management initiatives are reported to the Management Meeting and the Board of Directors every year.

Japan Post Group Health Management Promotion System

Internal health management support,Health Management Promotion Project Team,Health Management Support,Chief Health Management Promotion Officers → All employees of the Japan Post Group

Based on the results of health checkups, we grasp the health conditions of all employees and implement the high-risk approach according to health risks for employees with high health risks, as well as the population approach for all employees including those in good health.

High Risk Approach

Employees who need medical procedures: Directly encouraged by industrial doctors to visit medical institutions; follow-up consultation
Employees with a certain health risk: Encouraged to visit medical institutions based on AI prediction; continuing health guidance by industrial health staff, etc.

—Approach according to health risks—

Population Approach

Establishing My Health Navi website: browsing of health exam results, providing information on lifestyle-related diseases prevention, etc.

—Improving health literacy and raising awareness of lifestyle improvement—

In May 2023, Presidents of four group companies established the Japan Post Group Anti-Smoking Declaration to jointly take anti-smoking measures.

Japan Post Group Anti-Smoking Declaration

We, the Japan Post Group, has established the Japan Post Group Declaration on Health and promote health and productivity management to achieve our Management Philosophy of aiming for "the happiness of our customers and employees."
As part of the efforts, we promote anti-smoking measures to reduce health damage caused by smoking, including passive smoking. As the smoking rate at the Japan Post Group is much higher than the national survey results, we take anti-smoking measures, including raising awareness of smoking cessation and supporting employees in quitting smoking, and create the workplace environment where individual employees can take full advantage of their skills and work energetically.

May 2023
Japan Post Group

We are implementing initiatives for maintaining employees’ health, including measures for passive smoking and anti-smoking awareness raising in conjunction with the enforcement of the revised Health Promotion Act.

Preventing Health Damage from Passive Smoking

Totally banning smoking, or separating smoking areas and non-smoking areas, in buildings

—Measures against health damage and increased health risks from smoking—

Initiatives for quitting smoking

Anti-smoking awareness raising (Health and Safety Committee), guidance on quitting smoking (health guidance）

—Cooperation with Health and Safety Committee and industrial health staff—

Our initiatives for helping employees maintain and improve their mental health include early detection of mental health disorders, workplace environment improvement, training, and health consultation.

Stress Checks at All Business Locations

Conducting annually at all business locations (including locations with less than 50 employees)

—Early detection of mental health disorders and workplace environment improvement —

Training and Health Consultation

Self-care and line care training (by industrial health staff)
Mental and physical health consultation (by public health nurses visiting business locations)
Establishing external hotlines

—Collaboration with industrial health staff and external professionals—

Return-to-work Support Program

Establishing the return-to-work support program for employees with mental health disorders

—Support for returning to work after absence from work—

To prevent employees’ ill health caused by long working hours and help them work with vitality in good mental and physical health, we are implementing various initiatives.

Initiatives for reducing long working hours

Observing related laws and regulations and establishing policies for reducing excessive working hours
Initiatives for reducing working hours with proper working hour management, operational efficiency improvement and workplace culture reform at each business location

—Preventing employees’ ill health caused by long working hours—

To improve health of employees and their families, we actively collaborate with the Japan Post Mutual Aid Association for effective and efficient health and productivity management.

Collabo-Health

Providing specified health guidance (for employees aged 40 or older)
Sharing issues based on the health scoring report
Taking health improvement measures in cooperation with the Health Management Promotion Project Team
Analyzing the status quo using medical expense data

—Achieving more effective and efficient health and productivity management—

Giving top priority to reducing employees who cannot work as usual because of health issues, we establish medium-term KPIs to evaluate the status of initiatives for employees’ health.

Japan Post Group Health Management KPIs: Medium-Term Goals (FY2020–2024)

* Requiring medical attention, level 1 or 2: Those who need medical procedures urgently or immediately

Related data:ESG Data

We also identify issues based on status quo analysis from health checkup result data, and develop and evaluate measures for health management.

Japan Post Holdings Co., Ltd., Japan Post Bank Co., Ltd. and Japan Post Insurance Co., Ltd. were recognized as 2024 Certified Health & Productivity Management Organizations, implementing outstanding health and productivity management, under the large enterprise category. The first two were among the top 500 in the category and therefore recognized as "White 500."

Recognized as 2024 Certified Health & Productivity Management Outstanding Organizations White 500

Recognized as 2024 Certified Health & Productivity Management Outstanding Organizations

Japan Post’s Initiatives for Health and Productivity Management (Japanese only) ［PDF:588KB］

Japan Post Holdings Co., Ltd, Japan Post Co., Ltd., Japan Post Bank Co., Ltd. and Japan Post Insurance Co., Ltd. have been certified as Sports Yell Companies as enterprises actively implementing initiatives for improving employees’ health through sports.