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Occupational Health and Safety Initiatives at the Japan Post Group

Occupational Health and Safety Initiatives at the Japan Post Group

To prevent occupational accidents, prevent the impairment of employees' health and create a comfortable workplace environment, the Japan Post Group observes the occupational health and safety laws and other related laws and regulations, and strives to ensure the safety of employees while maintaining and improving their health.

Please refer to the following page to learn more about the Japan Post Group’s health and productivity management efforts.

Please refer to the following page to learn about the transportation safety management efforts of Japan Post Co., Ltd.

※As of the end of FY2021, no offices have obtained certification based on ISO 45001 (occupational health and safety).

Initiatives Involving Business Partners

The Japan Post Group also recognizes the importance of health and safety initiatives being implemented at its business partners, and has established items related to occupational health and safety in the Japan Post Group CSR Procurement Guidelines. The guidelines require that business partners prevent unforeseen accidents and disasters by maintaining and improving the occupational safety and health environment of employees and all workers, through efforts such as ensuring workplace safety, managing facilities and the workplace environment, ensuring sanitary workplace conditions, periodically managing the health of employees, taking appropriate action to prevent occupational accidents, illness and injury, thoroughly responding in the event of emergencies, and providing education and training to employees.

Health and Safety Management System

In the Japan Post Group, health and safety committee meetings whose members are selected from industrial physicians, health supervisors and employee representatives are convened monthly at offices with 50 or more employees. The committees discuss themes including the prevention of occupational accidents, the status of overtime work and various health issues. In addition, industrial physicians and health supervisors conduct workplace inspections to check for health and safety issues and make improvements.

Health and Safety Risk Management System

A Group Chief Risk Officer (Group CRO) is selected from among executive officers at Japan Post Holdings to act as the person responsible for risk management in the Japan Post Group. The Group CRO reports to and submits to reviews by the Board of Directors and other bodies on the Group’s risk management status and related initiatives. Among those risks, human resource risks have been identified as a risk to business operation, and are also recognized as risks in the event of workplace health and safety-related issues. Taking into account changes in the external environment, business strategies and other factors, each year the risks that could have a significant impact on the business of the Japan Post Group (serious Group risks) are reviewed. The identification and assessment of specific risks is conducted through questionnaires to directors and executive officers (questionnaires to officers), the results of which are fed into a PDCA cycle run by top management in order to formulate improvement measures and monitor the status of the improvements that are under way.

Please refer to the following page to learn more about risk management, and business and other risks at the Japan Post Group.

Education and Training

The Japan Post Group works with occupational health staff to conduct training on mental health (self care, line care training, etc.) that is taken by all employees every year.
In addition, internal and external health consultation services have been set up to maintain and improve the physical and mental health of employees.

Japan Post Co., Ltd. also conducts transportation safety training, the implementation status of which can be checked on the following page.

Conducting Stress Checks

The Japan Post Group conducts annual stress checks at all of its offices, including those with less than 50 employees. (In FY2021, 93.8% of employees received stress checks)

Response in the Event of an Occupational Accident

When an occupational accident has occurred or is suspected of having occurred in the Japan Post Group, a report is prepared in a predesignated format and submitted to the head office and other departments responsible for responding. In addition, the matter is reported to the director of the relevant Labor Standards Inspection Office without delay. The employees involved are interviewed and the incident is investigated to determine the cause, and efforts are made to prevent repeat occurrences by considering improvement measures and disseminating relevant information. When a serious accident resulting in death occurs, the related departments at the head office work together to conduct an on-site investigation. After analyzing various factors including the cause of the incident, measures are taken to prevent recurrences.

Please refer to the following page for information about the status of occupational accidents.