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Japan Post Group IT Governance
The innovation and spread of information technology is a factor which greatly affects our corporate value, and we recognize it as a major management risk. The Japan Post Group has established a highly effective IT governance system in order to respond appropriately to such an environment.
Group IT Governance System
In the Japan Post Group Agreements, the Japan Post Group defines the basic matters for establishing and developing an IT governance system.
Based on these agreements, through the development and execution of an IT strategy, Group companies improve productivity, streamline management, minimize the risk arising from using IT, and ensure the soundness of Group management. In doing so, they realize the IT governance necessary to maximize corporate value.
Implementing Effective IT Governance
The Japan Post Group has set up the Japan Post Group IT System Review Council with members including the Chief Information Officer (CIO) of each Group company, with the purpose of IT sharing and overall coordination related to IT governance in the entire Group. Effective IT governance is implemented based mainly on the agenda items and report items below.
・Examine policies and measures related to IT governance in the entire Japan Post Group
・Study the direction, confirm impact, and adjust the development schedule of major IT system development
・Status of IT governance activities of the entire Group and four Group companies
・Reporting and sharing information on the operation status of major IT systems
・Other matters deemed necessary by members of the Review Council
Organizational Chart of IT Governance in the Japan Post Group

IT Strategy to Support Group Management
Aiming to realize a "Co-creation Platform" supporting customers and local communities, the Japan Post Group has established the following three IT strategies to support the promotion of Group-wide digital transformation (DX).
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Promoting DX to create new value
- − Provide new value to customers by integrating the real and digital worlds
- − Provide customer-oriented, high-quality services through the "Co-creation Platform"
- Providing an IT infrastructure that can respond agilely to a changing business environment
- − Promote the creation of a comfortable workplace and improved productivity based on advanced technology and the social environment
- − Build a new IT infrastructure that can respond flexibly by optimizing the system configuration
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Promoting IT to restore trust in the Japan Post Group
- − Support compliance through cross-Group data utilization
- − Ensure security and peace of mind in the provision of various services and promotion of digitization by upgrading security levels