The innovation and spread of information technology is a factor which greatly affects our corporate value, and we recognize it as a major management risk. The Japan Post Group has established a highly effective IT governance system in order to respond appropriately to such an environment.

In the Japan Post Group Management Agreements, the Japan Post Group defines the basic matters for establishing and developing an IT governance system.
Based on these agreements, through the development and execution of an IT strategy, Group companies improve productivity, streamline management, minimize the risk arising from using IT, and ensure the soundness of Group management. In doing so, they realize the IT governance necessary to maximize corporate value.

The Japan Post Group has set up the Japan Post Group IT System Review Council with members including the Chief Information Officer (CIO) of each Group company, with the purpose of IT sharing and overall coordination related to IT governance in the entire Group. Effective IT governance is implemented based mainly on the agenda items and report items below.

　・Examine policies and measures related to IT governance in the entire Japan Post Group
　・Study the direction, confirm impact, and adjust the development schedule of major IT system development
　・Status of IT governance activities of the entire Group and four Group companies
　・Reporting and sharing information on the operation status of major IT systems
　・Other matters deemed necessary by members of the Review Council

The Japan Post Group has established the following IT strategies to promote the use of IT and digital technology Group-wide, linked to the goals of the new Medium-term Management Plan, JP Plan 2028: “Achievement of Sustainable Development and Growth of Japan Post Group Network.”

• The Group will engage from both proactive and defensive standpoints to simultaneously ensure the sustainability of universal services and achieve growth in new business areas and other fields.
• Proactive use of IT and digital technology
  • − Create greater appeal and value as the Japan Post Group through the use of AI, digital technology, and the Group’s databases
• Defensive use of IT and digital technology
  • − Utilize digital infrastructure to improve productivity and convenience and strengthen management capabilities
  • − Pursue governance using AI and digital technology to strengthen the foundation of trust