• Sustainability Management (Whole)
• E：Environment (Environmental Management System/Climate Change/Pollution and Resources
  /Water Use/Bio Diversity)
• S：Society (Human Rights/Customer Responsibility/Supply Chain/Employment
  /Labor Standards/Healthy and Safety/Community/Initiatives for responsible investments)
• G：Governance (Corporate Governance/Compliance/Risk Management/Information Security
  /Customer Issues/Disclosure/Communication with investors)
• Media Library

• Japan Post Group CSR Basic Policy
• Promotional Approach to CSR
• CSR Priority Issues (Materiality) of Japan Post Group
• Promotion of Sustainability Management
• Stakeholder Engagement
• External Assessments

Environmental Management System

• Specific Policy on Promotion
• Environmental Management System
• Target,Plan and Cost
• Actions Taken in Collaboration with External Parties (Expression of Support for the TCFD Recommendations, Support for Cool Choice

Climate Change

• Response to the TCFD recommendations and climate change
• GHG Emission and Energy Consumption

Pollution and Resources/Water Use

• Amount of Waste,Recycle,Copy Paper and Water Use

Bio-Diversity

• JP Children's Tree-Planting Campaign: Support for "Tohoku Regeneration Green Wave"

Human Rights

• Japan Post Group Human Rights Policy

Customer Responsibility

• Customer-Oriented Business Conduct (Japanese)

Supply Chain (Social)

• Japan Post Group's Approach to Procurement Activity
• Japan Post Group CSR Procurement Guidelines

Employment

• Number of Employees, Ratio of Non-Regular Employees, Number of Newly Hired Employees and New Graduate Retention Rate

Labor Standards

• Ratio of Female Managers, Female Officers, Paid Leave Acquisition Rate and Other Data
• Childcare Leave Family Care Leave and Reduction of Overtime Work
• Commitment by Toll Holdings

Health and Safety

• Workplace Injuries and Illnesses
• Implementation of Transportation Safety Training
• Transportation Safety Record

Community Investment

• JP Children's Tree-Planting Campaign

Initiatives for Responsible Investments

• Signature to the United Nations Principles for Responsible Investment(PRI) by Japan Post Insurance
  Signature to the PRI
• PRI Transparency Report 2019
• Practices for ESG investments and loans for Japan's Stewardship Code by Japan Post Insurance
  Practices for ESG investments and loans for Japan's Stewardship Code(Japanese)
• Collective Engagement Activities by Japan Post Insurance
  Practices for ESG investments and loans for Japan's Stewardship Code(Japanese)
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• Initiatives for ESG investments
• ESG Investment Policy-Japan Post Bank
• ESG Investment Policy-Japan Post Insurance

Corporate Governance(Group Governance)

• Group Management Philosophy & Group Management Policy
• Basic Policy on Corporate Governance
• Overview of the Corporate Governance System
• Overview and Management Condition of the Board of Directors and Committees
• Compensation System for Directors and Executive Officers
• Policy on Appointment of Directors
• Directors Profile
• Proportion of women in all officers and others
• Materials relating to the General Meeting of Shareholders (including voting results)
• Basic policy for internal control system

Compliance

• Japan Post Group Compliance Framework
• Group Company Compliance Framework
• Efforts for anti-money laundering and combating the financing of terrorism
• Internal reporting system
• Group Privacy Policy
• Basic Policy on Antisocial Forces

Risk Management

• Japan Post Group Risk Management Framework
• Group Company Risk Management Framework
• Operational risks (Japanese)

Information Security

• Japan Post Group Information Security Declaration

Customer issues

• Customer-Oriented Business Conduct (Japanese)
• Japan Post Group Conflicts of Interest Management Policy

Disclosure

• Disclosure Policy
• Information for shareholders and investors
• ESG Data

Communication with investors

• Presentations and materials for shareholder's meetings
• Information for individual investors (Japanese)

• Annual Report
• Sustainability Report
• Sustainable Movie

• Japan Post Group Sustainability
• Japan Post Group Policy, Approach and Framework
• Japan Post Group CSR Priority Issues (Materiality)