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Framework of Global Society and Sustainability of Japan Post Group

Framework of Global Society and Sustainability of Japan Post Group

Participation in the UN Global Compact

Japan Post Holdings joined the United Nations Global Compact in May 2008.
The UN Global Compact is the international framework advocated by then UN Secretary-General Kofi Annan at the World Economic Forum on January 31, 1999, that calls for affiliated companies to practice the Ten Principles in four areas of human rights, labour, the environment and anti-corruption, within their sphere of influence.
As of July 2015, more than 13,000 organizations (including approximately 8,300 companies) from about 160 countries are involved in this initiative. Each company aims to bring positive changes to the world by observing and implementing these principles while executing business.

The Ten Principles of the UN Global Compact

Human Rights

  1. Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and
  2. Principle 2: make sure that they are not complicit in human rights abuses.


  1. Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
  2. Principle 4: the elimination of all forms of forced and compulsory labour;
  3. Principle 5: the effective abolition of child labour; and
  4. Principle 6: the elimination of discrimination in respect of employment and occupation.


  1. Principle 7: Businesses should support a precautionary approach to environmental challenges;
  2. Principle 8: undertake initiatives to promote greater environmental responsibility; and
  3. Principle 9: encourage the development and diffusion of environmentally friendly technologies.


  1. Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

Initiatives for Achieving SDGs

The Sustainable Development Goals (SDGs) are global goals that were adopted at the UN General Assembly in September 2015 to end poverty and pursue a sustainable future. Aiming to solve global issues by 2030, SDGs are comprised of 17 goals and 169 specific targets to achieve the goals.

Japan Post Group has selected its CSR Priority Issues (Materiality) in the three fields of local communities, the earth and people, which are key themes of Japan Post Group CSR Basic Policy, and promotes activities linked with SDGs. In addition, the Group includes SDGs in the framework of its management strategy in the Group Medium-term Management Plan "JP Vision 2025,~Building a "Co-creation Platform" to Support Customers and Local Communities~" announced in May 2021, in its efforts to integrate its management strategy with initiatives for achieving SDGs.

Initiatives and goals for Achieving SDGs in the Group Medium-term Management Plan "JP Vision 2025"

We will aim for the Group's sustainable growth and the creation of medium- to long-term corporate value by leveraging our network of post offices to contribute to local communities through our business and address social issues such as the SDGs.

ESG Targets

  • (*1) Includes Scope 1 (direct emissions from our companies) and Scope 2 (emissions from the use of electricity, etc. supplied by other companies) emissions. Increases due to new businesses, including real estate business, are not included.
  • (*2) The achievement of these targets assumes that Japan will become carbon neutral to a considerable degree through the widespread adoption of renewable energy, etc. The Group will assist the push toward carbon neutral societies in both Japan and the rest of the world.
  • (*3) The figure is the percentage of management positions filled by women at the head offices of our four main Group companies. The target is the percentage as of April 1, 2031 as the results of initiatives up to the end of FY2030.
  • (*4) The Group will also work to improve the work environment and train human resources to boost the number of employees pursuing management and executive positions thereby increasing the number of women in management positions in locations other than our head offices.
  • Japan Post Group
  • Japan Post Co.
  • Japan Post Bank
  • Japan Post Insurance
  Vision toward FY2025 Specific Efforts (Initiatives)

1. Providing lifelong support in an age of 100-year life

  • Maintain post office network and provide universal services
  • Quality financial services that meet customers' needs / Safe and secure financial services
  • Realize healthy and bountiful lifestyles (radio gymnastic exercises, health support app)
  • Next-generation education (promotion of letterwriting, financial education)
  • User-friendly services utilizing digital technologies
  • Establish foundations needed for a diverse society and lifestyles that support the age of 100-year life through establishment of daycare centers, facilities for senior citizens, and cultural facilities
  • Enhance Watch Over and end-of-life preparation services (elderly welfare services utilizing digital technologies)
  • Giving our top priority to making peace of mind and safety by expanding digital services that take into account the needs of the elderly and socially disadvantaged people, etc.
  • Provide basic protection and services for all generations
  • Develop products in light of the social needs of the age of 100-year life
  • Support fitness through health support such as radio gymnastic exercises and health support apps

2. Supporting local communities across Japan

  • Maintain post office network and provide universal services
  • Establish resilient logistics infrastructure in response to expansion of EC market
  • Resolve local issues through provision of diverse products and services that meet needs of local communities
  • Provide sustainable universal services through thorough low-cost operations
  • Flow of money to regions
  • Support for revitalization and creation of excitement in local communities and for building communities, contribute to sustainable town development in partnership with local municipalities, such as construction of disaster-resilient buildings, with the aims of prevention and mitigation of disasters
  • Expand comprehensive administrative work contracts from local governments, strengthen cooperation with regional financial institutions, promote integrated management of post offices and local train stations
  • Promotion of P-DX, utilization of advanced technology
  • Contribute to local communities and support recovery at times of disaster
  • Flow of money to regions (Financing through investment to Regional Fund and various frameworks)
  • Respond to financial needs that correspond to actual circumstances in the regions by strengthening regional relations functions

3. Reduction of environmental footprint

  • Reduce greenhouse gas emissions
  • Promote business activities that consider reduction of regional environmental footprint
  • Strengthen ESG investment
  • Reduce environmental footprint and address climate change by expanding introduction of renewable energy and environmentally responsible technologies
  • Gradually shift to renewable energy and electricity with low carbon emission factor
  • Promote paperless operations
  • Promote carbon neutrality in local communities using post office network (environmentally responsible post offices, combining electric vehicles, renewable energy utilization, charging/storage facilities, CLT, wood biomass, solar power generation, and LED)
  • Promote ESG investment on climate change and other environmental issues, promote investment in consideration of various international agreements

4. HR strategy

  • Promote work style reform from the perspective of employees
  • Promote diversity (create an organization where diverse human resources can play active roles)
  • Enhance labor productivity (ability and motivation)
  • Create a comfortable workplace (Reduce overtime work, promote telework, support balance between work and caring for children/elderly relatives or treatment of illness, realize HR schemes that accommodate environmental changes, eradicate harassment (abuse of power and sexual harassment), promote health management)
  • Promote diversity (Awareness raising, behavioral reform, promotion of women's advancement (increase percentage of women in management roles), promote employment of senior citizens, promote employment of people with disabilities, respond to gender diversity)
  • Human resource development (Train human resources capable of providing customer-oriented services and who will support the growth of the Japan Post Group)

5. Governance

  • Strengthen the governance of the Group
  • Strengthen the management functions of branches and the frontline
  • Manage risks of the Group as a whole
  • Introduction of Group CXO system
  • Integrated management of Japan Post Holdings and Japan Post Co.
  • Transfer of authority to branches
  • Reviewing governance to create an integrated management system of post offices
  • Build a system that can promptly detect and respond to conduct risks

Internal and external promotion

To promote SDGs among all our employees, we have featured sustainability-related topics, such as the Group's relationship, purpose, and business activities to achieve SDGs, in our newsletters.
In addition, we have published Japan Post Group Annual Report to provide our shareholders and investors with a detailed understanding of the SDGs and Group's relevant initiatives. In November 2019, we also issued a small booklet, "SDGs Book", to disclose our initiatives to a wide range of customers, such as those who visit our post offices.

The Ministry of Foreign Affairs' SDGs logo

On the Ministry of Foreign Affairs website, Japan Post Group's initiatives for achieving the SDGs are featured as "all-Japan initiatives towards the achievement of the SDGs".

JAPAN SDGs Action Platform(Click the link above to open the Ministry of Foreign Affairs' website.)

Universal Postal Union (UPU) Initiatives for achieving sustainable development

The Universal Postal Union (UPU) stipulates member states and each designated operators (in Japan: Japan Post, Co., Ltd) to implement and promote strategies to achieve sustainable development at all levels of postal service operations, from environmental, social, to economic-related activities.
Indeed, Japan has contributed to the UPU initiatives, which, again, address environmental, social, and economic issues involved in the postal service business as an active member country.

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