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Japan Post Group CSR Basic Policy

Japan Post Group CSR Basic Policy

Japan Post Group establishes and promotes Japan Post Group CSR Basic Policy for achieving our Management Philosophy.

Japan Post Group Management Philosophy

Stressing the security and confidence of the Japan Post Group network, the Group, as a private corporation, is demonstrating creativity and efficiency to the greatest extent possible and will provide customer-oriented services, support the lives of customers in local communities and aim for the happiness of customers and employees. The Group will also pursue managerial transparency on its own,observe rules and contribute to the development of society and the region.

Japan Post Group CSR Basic Policy

Japan Post Group will achieve sustainable growth as a company and contribute to the creation of a sustainable society and future with the aim of being a "Total Lifestyle Support Group" that is of service to customers and local communities.
We will contribute to realizing a safe, secure and prosperous society by maintaining fair, transparent and sound management, while also faithfully fulfilling our role as a key infrastructure of local communities through our post office network and employees.
We will work as a group to address each of the following issues through all of our business activities, beginning with universal services in our postal, banking and insurance businesses.

1. Together with Local Communities

  1. We shall strive for sustainable coexistence with local communities by understanding their issues and demands and communicating with stakeholders to provide the best services.

2. Together with the Earth

  1. We shall strive to undertake business operations adapted to the impact of climate change and actively promote business and environmental conservation activities with consideration toward reducing our burden on the environment.

3. Together with People

  1. We shall respect the human rights of all people involved in the business activities of the Group and aim to ensure a safe and friendly working environment and build a fulfilling workplace where individual employees can exercise independence and creativity.

Promotional Approach to Sustainability

Promotional Approach to CSR

In January 2021, the Japan Post CSR Committee and Group CSR Liaison Conference were reorganized into the Japan Post Sustainability Committee and Group Sustainability Liaison Conference in order to formulate and promote Japan Post Group's medium- and long-term strategies for sustainability management.

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